Services
Improve the process your team repeats every day.
Ihthos helps small businesses make recurring work easier to manage. We begin with the process and the tools already in place, then scope the smallest useful improvement.
Workflow assessment
Find repeated work, fragile handoffs, and the changes most worth exploring first.
- The problem
- Repeated manual work is hard to see from inside the work itself, so it is not obvious which steps are worth changing first.
- What we do
- We walk through the process as it runs today, note where information is retyped, where handoffs stall, and which tools take part.
- What you receive
- A written map of the current process and a short list of candidate changes, agreed with you during scoping.
Automation and integrations
Connect systems and move routine information through a process with fewer manual steps.
- The problem
- Systems that do not talk to each other push people into copying the same details between them by hand.
- What we do
- We connect the tools you already use and move agreed information through the process without a person retyping it.
- What you receive
- A configured integration for the agreed steps, tested against ordinary and failure cases before handoff.
AI-assisted intake and review
Sort, summarize, or prepare information for a person to check when the work genuinely benefits from AI.
- The problem
- Some work involves reading, sorting, or summarising information faster than a person can comfortably keep up with.
- What we do
- We add AI where it genuinely helps organise or prepare information, and define what a person checks before anything proceeds.
- What you receive
- A scoped AI step with a visible review point, so its output is checked wherever the decision matters.
Lead and customer operations
Improve inquiry capture, qualification, follow-up, scheduling, or support handoffs as part of a scoped workflow.
- The problem
- Inquiries and follow-ups depend on someone noticing them, remembering the next step, and sending the right reply.
- What we do
- We improve inquiry capture, routing, scheduling, and follow-up as part of a workflow you have scoped with us.
- What you receive
- An agreed intake-to-follow-up workflow, with the review and approval steps your business requires.
Ongoing improvement
Review how an implemented workflow is working and agree on the next adjustment or support need.
- The problem
- A workflow that launched cleanly still drifts as the business around it changes.
- What we do
- We review how an implemented workflow is behaving and agree on the next adjustment with you.
- What you receive
- A reviewed change, with any monitoring or support scope agreed separately and in writing.
Custom business software
Design a tailored application when an essential process cannot be supported well by the tools you have.
- The problem
- Some essential work is spread across spreadsheets, messages, and tools that were not built for it, so people re-enter details and cannot see what is waiting.
- What we do
- We map the current process, users, data, and integrations first. If a tailored application is the right fit, we design an interface and workflow around how the work actually runs.
- What you receive
- A scoped application for the agreed workflow, tested with the people who will use it, plus handover documentation and a support arrangement agreed in writing.
Nothing here fits?
These are starting points, not a menu. Describe the process and we will say honestly whether a change is worth making.
Describe your processStart with the problem, not a tool.
A workflow does not need AI just because AI is available. Sometimes the best change is a clearer handoff, a reliable integration, or fewer steps. We’ll explain the options and agree on the scope before building.
Talk through a workflowTell us what your team would like to improve.
Share a short description of the process, the tools involved, and what a better result would look like. We will review it and tell you whether automation is a sensible fit.